- Upgrade of controller boards, HDD, batteries.
- Firmware updates, drive.
- Internal hygiene in IT equipment.
- Remote incident tracking.
- Real-time ticket updates 24 hours a day with trilingual call center.
We offer maintenance services in storages and global support in 160 countries.
Supply of original parts and SLA with response time 24/7 - 365 days.
Remote Incident Tracking.
Real-time Ticket Updates 24 hours a day with trilingual call center.
Accompaniment necessary after the opening of the call, supply of parts with logistic centers distributed throughout the world.
Technicians available 24 hours a day in 160 countries, performing corrective and preventive maintenance in storages.
• Comprehensive end-to-end storage life cycle query and management.
• Break-fix solutions for storages, storage and other types of IT hardware.
• Flexible support for needs and contingencies.
• Proactive and reactive monitoring of storages.
• Incident management, Problem management, Change management.
• Supplier management, including acquisition and installation of storage hardware.