• Technicians available 24 hours a day in 168 countries, performing corrective and preventive maintenance on Tape Library and other IT equipment.
• Internal hygiene in IT equipment.
• Remote incident tracking.
• Real-time ticket updates 24 hours a day with trilingual call center.
Accompaniment necessary after the opening of the call, supply of parts with logistics centers distributed throughout the world. Technicians available 24 hours a day in 160 countries, performing corrective and preventive maintenance on Tape Library.
We provide Tape Library Maintenance services and global support in 160 countries. Supply of original parts and SLA with response time 24/7 - 365 days.